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Accessibility Statement

17|11 Digital Effective Date: June 2026 Last Updated: June 2026

Our Commitment to Accessibility

17|11 Digital is committed to ensuring that our website is accessible to all people, including individuals with disabilities. We believe that every visitor deserves a seamless, dignified experience on our site — regardless of their abilities or the assistive technology they use.

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We are actively working to improve the accessibility of our website and to align with recognized best practices and standards.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those who are:

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  • Blind or have low vision

  • Deaf or hard of hearing

  • Limited in mobility or fine motor control

  • Affected by cognitive or learning disabilities

  • Using assistive technologies such as screen readers, alternative keyboards, or voice navigation

Current Accessibility Features

We have taken the following steps to support accessible use of our website:

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  • Semantic HTML structure for proper screen reader interpretation

  • Descriptive text alternatives (alt text) for meaningful images

  • Keyboard navigability — core website functions are accessible without a mouse

  • Color contrast — text and background combinations are selected with readability in mind

  • Responsive design — the website adapts to a range of screen sizes and devices

  • Clear, plain-language content — written to be understood at a broad reading level

  • Logical heading hierarchy — H1 through H3 tags used in a consistent, structured order

  • Visible focus indicators — interactive elements display visible focus states for keyboard users

  • Form labels — all input fields in our contact forms include associated labels

Technical Specifications

Technical Specifications

Our website is built using Wix, a third-party website platform. Accessibility features are provided in part through the Wix platform's built-in tools and infrastructure. Our content is rendered using standard HTML, CSS, and JavaScript, and is compatible with the following browsers and assistive technologies:

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Browsers:

  • Google Chrome (latest)

  • Mozilla Firefox (latest)

  • Apple Safari (latest)

  • Microsoft Edge (latest)
     

Assistive Technologies:

  • NVDA screen reader with Firefox (Windows)

  • JAWS screen reader with Chrome (Windows)

  • VoiceOver with Safari (macOS and iOS)

  • TalkBack with Chrome (Android)

Known Limitations

While we are committed to accessibility, some limitations currently exist as a result of our third-party website platform (Wix). We are aware of the following and are working to address them:

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  • Third-party embeds: Some embedded content (such as maps or third-party forms) may not fully meet WCAG 2.1 AA standards, as these are controlled by external providers

  • PDF documents: Any downloadable documents linked from this site may not yet be fully accessible. If you need an accessible version of any document, please contact us and we will provide one promptly

  • Video content: If we add video content in the future, captions and transcripts will be provided

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If you encounter a barrier not listed here, please let us know. We take all accessibility feedback seriously.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing any content, or would like to request information in an alternative format, please reach out to us:

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17|11 Digital Palatine, Illinois Email: info@1711digital.com Website: www.1711digital.com

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We aim to respond to all accessibility-related inquiries within 5 business days. If your request involves providing content in an alternative format, we will work with you to meet your needs as quickly as reasonably possible.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the following organizations depending on your location:

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  • United States: U.S. Department of Justice, Civil Rights Division — ada.gov

  • Illinois residents: Illinois Department of Human Rights — illinois.gov/agencies/idhr

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We are committed to resolving all accessibility concerns in good faith.

Assessment Approach

17|11 Digital assesses the accessibility of this website through the following means:
 

  • Self-evaluation using WCAG 2.1 AA guidelines

  • Periodic review of pages and content for accessibility compliance

  • Feedback from users who encounter barriers

  • Review of Wix platform accessibility updates and documentation
     

We are committed to reviewing and updating this statement as improvements are made and as our website content evolves.

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